Skin Strategy | Alison Kae
Privacy Policy
Effective date: June 2026
This Privacy Policy describes how Skin Strategy | Alison Kae (operated by Alison Kae Atelier, LLC, DBA Skin Strategy) collects, uses, and protects information in connection with our website at skinstrategy.com and our communications with clients.
1. Information We Collect
This website does not collect personal information directly. We do not operate contact forms, email signup forms, or any other data-collection tools on skinstrategy.com.
Client information (including name, contact details, and appointment history) is collected and managed through Vagaro, our third-party booking and client management platform. Vagaro's own Privacy Policy governs the collection and use of that information. You can review it at vagaro.com.
If you contact us directly by phone, text, or email, we may retain that communication for the purpose of responding to your inquiry.
2. Cookies and Website Analytics
Our website is built on Webflow and may use basic functional cookies necessary for the site to operate. We do not use advertising cookies, tracking pixels, or third-party analytics tools that collect personal data.
Google Search Console is used to monitor search performance for this website. This tool does not collect personally identifiable information about visitors.
3. Text Messaging (SMS)
If you opt in to receive text messages from Skin Strategy, your phone number will be used solely to send appointment-related communications, reminders, and responses to your inquiries.
We do not share, sell, or disclose your phone number or SMS opt-in data to third parties for marketing purposes.
To opt out of text messages at any time, reply STOP to any message you receive from us. You may also contact us directly to be removed from text communications.
4. Data Sharing
Customer data is not shared with third parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
5. Alison Kae Atelier, LLC Messaging Terms and Conditions
1. The messaging program consists of general conversational messaging to answer questions and provide support to customers, promotional offers or discounts, and any promotion of our products and services.
2. You can cancel the SMS service at any time. Just text STOP to the phone number from which you received messages. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at alison@skinstrategy.com.
4. Carriers are not liable for delayed or undelivered messages.
5. Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document.
6. How We Use Information
Any information we receive is used only to:
- Respond to inquiries and schedule appointments
- Communicate about your care before and after treatment
- Send appointment reminders and follow-up communications if you have opted in
We do not sell, rent, or share your personal information with third parties for marketing purposes.
7. Third-Party Services
We use the following third-party platforms in operating our business. Each is governed by its own privacy policy:
- Vagaro — booking, client management, and payments (vagaro.com)
- Webflow — website hosting (webflow.com)
- Google Workspace — email and business communications (google.com)
8. Data Security
We take reasonable precautions to protect the information we handle. Client data stored in Vagaro is subject to Vagaro's security standards and practices.
9. Children's Privacy
This website and our services are not directed at children under the age of 13. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact
If you have questions about this Privacy Policy or how your information is handled, you may contact us at:
Skin Strategy | Alison Kae
Luxe Salon Suites by Gould's, Suite 110
4706 Spottswood Ave, Memphis, TN 38117
alison@skinstrategy.com